Returns
If any of our patterns are not up to your expectations, please let us know so we can try to resolve the issue. However if you are still unhappy about the pattern and it has been sent as a laminated A4 sheet, you can return your unused, undamaged pattern back to us for a full refund. Please send it back to:-
16 The Farthings, Pontprennau, Cardiff, CF23 8ET.
However, this is not possible with patterns for patterns that have been sent as a PDF download, though we will try our best to help resolve any issue you have.